WARRANTY

Please review your product warranty information before you contact our Returns Department concerning a defective item. For non-defective returns please review the regular RMA Policy.

CPU Warranty

All OEM CPU's carry 30-Day replacement warranty (unless specified) against defects due to manufacturing or failure.

Warranty does not include over clocking, use of CPU without cooling fan, applying improper voltage, bent pins, or any use of

the CPU outside the normal operation it is intended for by the manufacturer.

All  CPU's/Item will processed for replacement/refund only if the product is received by StarMicro Inc within 30-Days of the invoice date.

All Boxed CPU's[retail] carry 90-Day Warranty form StarMicro Inc and carries 3-Year Warranty from Manufacturer[StarMicro Inc.request the customer to request the replacement warranty with manufacturer directly].

All products are OEM access and may be used for testing.

All low end products are OEM access and may be used for testing.

No opened box retail cpu's are accepted for refund.

 Memory Warranty

All Memory Modules carry 90Days Functional Replacement Warranty [unless specified]. Please check your manufacturer's manual for compatibility or  e-mail us @ support@starmicro.net with your system (Manufacturer Name/Product Line/Model) to assist you in getting the right  memory upgrade for your system.

[25% Re-Stocking will apply if the item ordered due to  customer error]  

Please check the compatibility of the product  before placing the order. Please feel free to call StarMicro Inc representative @ 1-866-793-2233[Toll Free] to check the compatibility or email support@starmicro.net

Shipping Costs
Customer is responsible for shipping returned items back to StarMicro Inc. All replacement products are shipped UPS Ground. This is the industry standard for online orders. Customers may request an upgrade to FedEx shipping at customers` own expense.

Note: All the Products returned for replacement/refund must include the original invoice. Warranty is void if product is physically damaged in any way, due to customer mistake etc. Warranty is void if serial tags, receiving numbers, product stickers, or manufacturer seals have been removed, altered or tampered with. StarMicro Inc does not accept returns for any opened retail/sealed packages unless customer receives open package.   WARRANTY FOR PROCESSORS FOR ANY KIND OF PHYSICAL DAMAGE MUST BE REPORTED WITHIN FIRST 48 HOURS OF CUSTOMER RECEIPT OF ITEM, OR WARRANTY WILL NOT BE CONSIDERED.   The Product will no longer in warranty if mishandling, improper use, or defacing of the product that would normally void manufacturer's warranty has occurred. Products damaged due to improper or inadequate packaging when returned for RMA purposes are not granted warranty coverage.

All returned products are subject to verification to check if the product belongs to StarMicro Inc.